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We work across industries on the problems that sit at the intersection of commercial strategy and operational execution: pricing, contracting, billing, and the systems that connect them.

The engagements below represent a range of complexity:
from multi-region licensing architecture to AI agent deployment. Each one delivered as a working solution, not a recommendation.
Construction Site View

Revenue Operations

Real Estate SaaS , Multi-Region Licensing & Billing Integration: Designed the commercial architecture for a software company selling real estate management platforms across multiple geographies. Salesforce manages product configuration, generating one-time and recurring contracts alongside annual maintenance fees on perpetually licensed products. Contract management feeds directly into Certinia (FinancialForce), driving billing schedules and automated invoice posting through a native integration.

Industry: B2B SaaS

AI-Powered Sales & Communications Agents

Designed and orchestrated a suite of AI agents for a EdTech company, handling sales outreach, marketing content, and customer communications, all authored in the company's defined tone of voice. Each agent recognises the nature and context of the interaction and produces communication that aligns precisely with company policy, brand style, and audience expectations. 

Industry: EdTech

Espresso Machine Closeup

Order To Cash

Connected Coffee Machine Fleet - End-to-End Commercialisation: Redesigned the entire product data model for a large coffee company operating a connected machine estate. Delivered a flexible product configuration and pricing engine, automated contract creation, and field technician enablement for machine installation and modifications. Invoicing is fully consumption-based , billed monthly per cup consumed. 

 

Industry: FMCG / Beverage technology

Image by Testalize.me

Service Contracts

Medical Equipment Service Contracts , Proactive & Reactive Maintenance: Built a Salesforce-based service contract platform for a medical equipment company. Customers owning machines , whether purchased directly or through secondary market channels ,can hold service contracts covering both proactive maintenance and reactive intervention. Contracts drive work order management across integrated service systems.

Industry: MedTech / Healthcare equipment

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